Fnicky India Private Limited and its affiliates prioritise your privacy and are dedicated to safeguarding it in accordance with our privacy policies. This document outlines:
The types of information Fnicky may gather when you use its websites, apps, and other online services (collectively referred to as "Services").
How Fnicky collects, uses, maintains, protects, and shares that information.
This policy specifically pertains to data collected through Fnicky's Services, excluding information provided to or collected by third parties such as restaurants and social networks used in conjunction with our Services. We encourage you to review the privacy practices of these third parties directly.
Your acceptance of this policy is implied by accessing or using Fnicky's Services or registering for an account with us. Failure to provide necessary information may limit the availability of certain Services to you.
Depending on your location, different Fnicky entities may act as the controller of your personal data. Please see below for details:
Your data controller is responsible for handling your personal information in compliance with privacy standards and applicable laws.
Fnicky may process and store your personal data on its servers in India or on servers of third parties with whom Fnicky has contractual agreements.
This policy is subject to change, and continued use of Fnicky's Services after any revisions implies acceptance of the updated policy.
Information Collection and Usage
Fnicky collects various types of information from users, including:
Personal Information (PI): Information that can identify a specific person.
Details about your internet connection, device, and usage patterns.
This information is gathered directly from you or automatically as you interact with our Services.
Information You Provide
This may include:
Account details like name, email, and password.
Preferences such as language and time zone.
Content you share, such as reviews and photos.
Transactional information for reservations or purchases.
Publicly shared posts and user contributions.
We utilise this data to enhance our Services, personalise user experiences, display relevant ads, provide support, and comply with legal requirements.
Information about Your Friends
If you invite friends to join our Services, we only use their contact information for that purpose.
Message Information
Messages exchanged through our Services may be stored for processing, delivery, and investigation purposes. We may also log information when you send messages to your mobile device.
Automatic Data Collection
We may automatically collect information about your device and usage, including:
Usage details like traffic and location data.
Device information such as IP address and operating system.
Stored files and metadata.
Real-time location data (with your permission).
Mobile device IDs for recognition and preference tracking.
This information helps us improve our Services and deliver personalised experiences.
Applications
For users of our mobile app, we may gather information about other apps on your device to better understand your preferences and provide a tailored experience.
Precise Location Information and How to Opt Out
When you utilise our location-based services, such as accessing our Services through a mobile device, we may gather and process information regarding your device's GPS location and the time this location data is recorded. This allows us to customise the Services with location-specific information and features, such as informing you about nearby restaurants or promotions. Your consent is required for certain services that utilise this data. You have the option to withdraw your consent at any time by disabling location-tracking functions on your device, if your device allows it. Refer to your device manufacturer's instructions for guidance.
Cookies and Other Electronic Tools
We and our partners may use technologies like cookies, pixel tags, and web beacons to collect and store information about your usage of the Services and third-party websites. Cookies are small text files stored on your device that enable us to recognize you, personalise content, analyse usage, and enhance security. Most browsers are set to accept cookies automatically, but you can manage your preferences through browser settings. Please note that disabling cookies may impact certain functionalities. Third parties may also use cookies for advertising purposes, and you can opt out of targeted advertising through various mechanisms provided by browser settings or industry programs.
Information from Third Parties
We may collect and process your user ID from social media accounts used to sign in or connect with our Services. By linking your social media account, you consent to our collection and use of the information available through that interface. We may also receive information about you from third parties like partners, marketers, or researchers, which may be combined with data we collect directly.
Anonymous or De-Identified Data
We may anonymize or de-identify information collected through the Services for purposes such as analytics and research. Such aggregated or de-identified data is not subject to the restrictions of this Privacy Policy and may be shared without limitation.
How we use the information we collect
We utilize the information collected for various purposes, including:
Responding to queries and improving user experience.
Understanding user behavior and preferences to enhance Services.
Administering the Services and diagnosing technical issues.
Sending relevant communications and notifications.
Generating reports, conducting research, and administering contests.
Providing customer support and enforcing legal obligations.
Customizing advertising and marketing based on user interests.
We may also use your information to contact you about Fnicky and third-party products or services, subject to your preferences.
How we share the information we collect
We may disclose personal information:
To our subsidiaries, affiliates, and trusted service providers.
In connection with business transactions or legal obligations.
With your consent or as otherwise disclosed at the time of collection.
To enforce our Terms of Use or protect the rights and safety of Fnicky and others.
To restaurants when you make reservations or orders through our Services, and for payment processing purposes.
With third parties for marketing purposes if you have opted in.
Payment Card Information
When making reservations or payments through our Services, we may require credit or debit card information. By providing this information, you consent to its sharing with relevant parties for transaction processing and security purposes.
Analytics and Tailored Advertising
We use web analytics tools and allow third parties to serve tailored ads based on user activity. Users can manage cookie preferences and opt out of targeted advertising through browser settings or industry programs.
Choices about how we use and disclose your information
Users can manage cookie preferences and opt out of certain communications. You may also review, update, or delete your personal information by contacting us or using account settings.
Security: How we protect your information
We employ physical, electronic, and managerial safeguards to protect personal information. However, we cannot guarantee absolute security and recommend users maintain their security information confidential.
Permissible Age
Our Services are designed for users aged 18 and above, unless local laws permit otherwise. We do not knowingly collect personal information from individuals under the Permissible Age or market to them. If we discover that someone under the Permissible Age has provided personal information, we will promptly delete the account and associated data. If you believe we have inadvertently collected information from someone under the Permissible Age, please contact us at privacy@fnicky.com.
Third-party Links and Services
Our Services may feature links to third-party websites, which may collect information about you depending on the feature used. We are not responsible for the content or privacy practices of these external sites. Our Privacy Policy does not govern information provided to or collected by third parties. We advise users to review the privacy policies of these third-party websites before engaging with them.
Data Retention and Account Closure
You can close your account through your profile settings on our website. While we remove your public posts and may de-identify your information, we may retain it for lawful purposes outlined in this Privacy Policy. This may include preventing misconduct or complying with legal obligations.
Job Applicants
Information submitted for job applications will be used for evaluation purposes and may be retained for any duration. It may also be shared with other companies or third-party service providers involved in the recruitment process. For detailed information, refer to our Applicant Privacy Policy on our careers page.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in the law, technology, or our practices. Please check this page periodically for updates. Material changes will be posted here, and your continued use of the Services indicates your consent to the updated policy.
Contact Us
For any questions about your information or our Privacy Policy, contact our Data Protection Officer (DPO) at privacy@fnicky.com or write to us at the provided address.
